REFUND POLICY
Effective Date: [Insert Date]
1. Overview
We want you to be satisfied with your purchase. This Refund Policy outlines the conditions under which refunds may be issued.
2. Physical Products
You may request a refund within 14 days of receiving your order.
Conditions:
- Item must be unused
- In original packaging
- Proof of purchase required
Return shipping costs are the responsibility of the customer unless the item is defective.
3. Digital Products (if applicable)
All digital product sales are final unless:
- The file is defective
- You were charged incorrectly
4. Non-Refundable Items
We do not issue refunds for:
- Downloaded digital goods
- Gift cards
- Services already performed
5. Refund Process
To request a refund, contact:
Email: [Insert email]
Include:
- Order number
- Reason for request
- Supporting evidence (if applicable)
Approved refunds will be processed to the original payment method within 5–10 business days.
6. Chargebacks
If you initiate a chargeback without contacting us first, we reserve the right to dispute the claim and provide evidence of the transaction.